SLEEP PERFORMANCE FABRICS – All natural and sustainable materials provide optimum breathability and the softest touch. HIGHTECH SYNTHETICS – Recycled and renewable synthetics offer best in class longevity. CERTAINLY SUSTAINABLE – Over 100 years of handcrafting sustainable luxury bedding products for your indulgence. CLEAN HYGIENE – Meet and exceed all standards to provide the cleanest sleep for your health and to re-energize. LIFE LONG LAST and PREDICTIVE PATH – Fully washable products that simply last longer. THIRD PARTY PRINCIPLE – Independent world class standards, third party audited and certified, for neutral control of reliably high quality.
*This product is exclusively sold to Edition, Marriott, Autograph, Ritz-Carlton, Bulgari, JW, Renaissance Hotels
Please note that we are an industrial manufacturer - it is an honor for us to serve you and we love to provide our products to private individuals directly, too. However, our production is scheduled up to a year in advance, and we merely squeeze in private individual orders. We ask for your understanding if things are a little slower than today's "NOW society", and we thank you for your support !
(1) If we have not clearly stated in the product description, all products offered by us can be shipped immediately. As of January 2018, delivery is usually within 14 working days. Please note that all payments are due immediately with placing the order - even if you pay via invoice.
(2) Boxspring beds and headboards are custom made to order. The complete process can easily take 8-12 weeks plus shipping time. As these products are made to order, the order cannot be cancelled once it has been placed, and beds cannot be returned.
(3) The risk of accidental loss and accidental deterioration may delay delivery but does not alter the validity of the contract.
You have the right to cancel the contract within fourteen days of receipt of the products without giving a reason. Please notify us, and we will reimburse all payments we have received.
We may withhold reimbursement until we have received the returned goods back, and have confirmed that they are in undamaged, unopened and unused, good condition.
Boxspring beds and headboards are custom made to order. The complete process can to custom build a bed, or to custom make other products, can take 8-12 weeks plus shipping time. As these products are made to order, the order cannot be cancelled once it has been placed, and beds cannot be returned. Please note that all payments are due immediately with placing the order - even if you pay via invoice.
You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of the contract. Please see our Terms and Conditions for details.