You have the right to cancel the contract within fourteen days of receipt of the products without giving a reason. Please notify us, and we will reimburse all payments we have received.
We may withhold reimbursement until we have received the returned goods back, and have confirmed that they are in undamaged, unopened and unused, good condition.
Boxspring beds, headboards, pillows, comforters and toppers are custom made to order. The complete process can to custom build a bed, or to custom make other products, can take 8-12 weeks plus shipping time. As these products are made to order, the order cannot be cancelled once it has been placed, and these products cannot be returned. Please note that all payments are due immediately with placing the order - even if you pay via invoice.
You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of the contract. Please see our Terms and Conditions for details.